CCTV Maintenance

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CCTV Maintenance

All our HD CCTV Systems are covered by a comprehensive CCTV Maintenance package and it’s critical to the operation of these systems, that they are monitored and maintained to maximise performance. We provide a range of IP CCTV maintenance packages for public and private sector clients across the UK. Also, we support and maintain analogue systems with expert engineers who are experienced with all types of security systems. We service and maintain all the leading camera manufacturers, including:

                Avigilon | Arecont | Axis | Mobotix | IDIS | Lilin | Panasonic

To underline our commitment to ongoing quality and service, our engineers work to a strict charter to provide exceptional levels of service. We also have dedicated Field Managers across the South East and UK who are responsible for scheduling engineers’ time to ensure CCTV maintenance visits are always carried out at your convenience. Furthermore, our engineers attend regular training on analogue, IP and HD CCTV Systems to ensure our expertise meets the demands of any system.

Additionally, we can monitor and service all IP CCTV systems remotely. This means we are able in most situations, to remotely dial into the system, diagnose the problem and provide a fix. By using our bespoke IP CCTV software, maintenance alerts are sent to our engineers when there is a possibility of a problem. This means we are often able to identify and fix an issue before the customer is aware. We work partnership with a Category II graded Video Receiving Centre, operating to BS 8418 in accordance with the requirements of BS EN ISO 9001:2008.

Lastly, we provide highly competitive CCTV maintenance packages and are skilled in taking over poorly or unmaintained systems. Please contact us for a quotation or advice about your options.

Key Features

Our CCTV maintenance packages are provide a range of benefits as standard, that most of our competitors charge for. This includes routine maintenance of the cameras, housing, field of view, wireless checks and footage quality. Furthermore, we will rigorously test and recommission the system once it is fixed, to ensure it is robust and effective.

Rapid response call out (under 4 hours)

Remote assessment, diagnosis and fix (IP CCTV Systems Only)

Site visit, system assessment and diagnosis

Report component weakness and make recommendations

Full customer report and submission to our central database